Gift Vouchers/Store Credit are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased the value of the Gift Voucher will be added to your own personal Store Credit Account. If you have funds in your Store Credit Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Voucher to some one via email.
To send a Gift Voucher that you have purchased, you need to go to our Send Gift Voucher Page. You can
find the link to this page in the Shopping Cart Box in the right hand column of
each page.
When you send a Gift Voucher, you need to specify the following:
The name of the person you are sending the Gift Voucher to.
The email address of the person you are sending the Gift Voucher to.
The amount you want to send. (Note you don\'t have to send the full amount that
is in your Gift Voucher Account.)
A short message which will apear in the email.
Please ensure that you have entered all of the information correctly, although
you will be given the opportunity to change this as much as you want before
the email is actually sent.
If you have funds in your Store Credit Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Clicking this box will apply those funds in your Store Credit Account. Please note, you will still have to select another payment method if there is not enough in your Store Credit Account to cover the cost of your purchase. If you have more funds in your Store Credit Account than the total cost of your purchase the balance will be left in you Store Credit Account for the future.
If you receive a Gift Voucher by email it will contain details of who sent
you the Gift Voucher, along with possibly a short message from them. The Email
will also contain the Gift Voucher Number. It is probably a good idea to print
out this email for future reference. You can now redeem the Gift Voucher in
two ways:
For any queries regarding the Gift Voucher System, please contact the store by email at 'info@sheabotanica.com'.
Please make sure you give as much information as possible in the email.